For a startup internet poster shop, we'd like to provide a monthly newsletter to our customers. It will contain text, pictures and hyperlinks and should be very easy to create. Internet style sheets are available.

I am an enthusiastic user of open office.This has word processor, database, spreadsheet and much more. It is entirely free and can certainly be used for the purpose you have described. It is a large download, about 100 megabytes. It looks and feels very much like Microsoft Office, without the cost. It will also allow you to save as PDF if you want. It can be obtained from www.openoffice.org